Warmey [FAQs]
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Find answers about Warmey Sip setup, hydration tracking, voice reminders, connectivity, care, shipping and returns.
About Warmey Sip
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Warmey Sip is a 930 mL smart tumbler designed to support better hydration habits and everyday connection. It combines hydration tracking, personalized reminders, activity insights and connected voice reminders through the Warmey App.
Warmey Sip can track drinking activity, support personalized hydration goals, provide visual and scheduled reminders, show hydration activity over time, and receive real-time or scheduled voice reminders through the Warmey App.
The Warmey App is used to set up and manage connected features such as hydration goals, activity history, reminders and voice messages. Some saved hydration alarms can continue to work locally on Warmey Sip when the device is offline.
Smart Hydration
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Warmey Sip tracks drinking activity based on the movement and tilt of the cup. Recorded intake is added to your hydration progress in the Warmey App. Drinking through a straw may not create enough cup movement for accurate automatic tracking and may require manual logging.
Drinking through a straw may not create enough cup movement for accurate automatic tracking. If a drink is not detected automatically, you can add it manually in the Warmey App.
Warmey can generate a personalized daily hydration goal using information such as your age, gender, height, weight and activity level.
Yes. You can manually log drinks in the Warmey App, including the drink type and amount, when automatic tracking is not available or when you want to add an intake manually.
Yes. The Warmey App lets you view hydration activity and drinking frequency over daily, weekly and monthly time periods.
Voice Reminders & Connected Care
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Real-time voice reminders let you record a voice message in the Warmey App and send it directly to a connected Warmey Sip. When a new message arrives, the cup notifies the user and the message can be played from the cup.
Timed voice reminders let you record a voice message and schedule it for a specific time or recurring routine. Warmey Sip delivers the reminder at the scheduled time.
Yes. The primary user can share an invitation code through the Warmey App so a family member, partner or friend can connect to the same Warmey Sip.
Yes. When Warmey Sip is connected to the required network, you can send a real-time voice reminder through the Warmey App from another location.
Wi-Fi, Charging & Device
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Some connected features require a 2.4 GHz Wi-Fi connection. Saved hydration alarms are stored locally on Warmey Sip and can continue to work offline.
Warmey Sip is designed to connect to a 2.4 GHz Wi-Fi network for supported connected features.
Warmey Sip uses magnetic charging. Use the supplied magnetic charging cable with a compatible DC 5V power source.
You can check the battery status in the Warmey App. Warmey Sip also uses its LED light ring to provide device status feedback.
Cleaning, Shipping & Returns
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No. Warmey Sip should be hand washed. Remove the smart base before cleaning, and do not immerse the smart base or place Warmey Sip in a dishwasher.
Remove the smart base before cleaning the cup. Hand wash the cup components and keep the smart base away from water. For full cleaning and care instructions, visit Product Care.
Orders typically ship within 1–3 business days. Delivery is generally expected within 3–5 business days after shipment.
Warmey offers free returns within 30 days, subject to the conditions in our Returns Policy.